SKU: 63180606813
gear buds

gear buds Samsung Gear buds galaxy earphones

$19.21 $21.34
Save 10%
No.2 Bestseller on www.warpunited.com >

Pay in installments of $5.33 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 22 - Aug 27

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

gear buds Samsung Gear buds galaxy earphonesSAMSUNG GALAXY BUDS PRO Control Active Noise Canceling level for immersive sound experience Bring studio sound to you from powerful 2 way speakers with sound by AKG Immerse yourself with cinematic sound surrounding you with 360 Audio* Enjoy clear calling with high functional 3 mic system GALAXY BUDS LIVE Samsung just unveiled its Galaxy Buds Live TWS earphones with one of a kind aesthetics and active noise cancellation. Samsung arrange all components

 

 SAMSUNG GALAXY BUDS PRO

  • Control Active Noise Canceling level for immersive sound experience
  • Bring studio sound to you from powerful 2-way speakers with sound by AKG
  • Immerse yourself with cinematic sound surrounding you with 360 Audio*
  • Enjoy clear calling with high functional 3-mic system


GALAXY BUDS LIVE


Samsung just unveiled its Galaxy Buds Live TWS earphones with one-of-a-kind aesthetics and active noise cancellation.

Samsung arrange all components horizontally to achieve the bean shape, that it feels follows the shape of the outer ear. That way the Buds Live don’t protrude from the ears and Samsung claims this will allow for a “more natural appearance”.

Since not all ears are the same in shape in size, the Buds Live can be attached to wingtips for better ergonomics. On the inside there is a 12 mm speaker and bass duct, while on the outside there are three microphones and Voice Pickup Unit - it allows two of the microphones to locate the position of your mouth and where your voice comes from enabling both in-call noise cancellation and ANC when listening to music.

The Galaxy Buds Live come with Game Mode that reduces audio latency, and Samsung also brings Bixby voice wake-up (market-dependent). Battery life goes from 5.5 to 8 hours depending if you use the voice wake and ANC, while the charging case can bring the total endurance north of 20 hours in all cases. It supports quick charge, with 5 minutes on the wire bringing 1 hour of play time. There is also wireless charging that will work with any Qi charger.

Specs-wise, we have two earbuds that weigh 5.6 grams each, a case that is 42 grams more, and the battery life is 60 mAh per bud + 472 mAh in the case. There is a touch area on the upper side of the bean and the Buds Live come with Bluetooth 5.0 for connectivity.

 

Samsung Galaxy Buds FE True Wireless Earbuds

  1. Designed for comfort. Shaped to fit.

  2. Listen in comfort throughout your day with a newly redesigned wingtip that keeps your Buds securely in place.

    Hear what you want, not what you don’t

    Galaxy Buds FE feature Active Noise Cancellation to help minimize the distracting sounds in your environment, from idle chatter to an airplane flying overhead.

    Easily control with a tap

    Clearly defined areas for tapping and gripping look and feel different, making it easy to secure your Buds, pause the audio and change the volume with a simple tap.

    Audio that switches automatically

    With Auto Switch, Galaxy Buds FE connect to whatever device you are on so you don’t miss a beat.

    Pairs easily with your Galaxy devices

    Galaxy Buds FE pair easily to your other Galaxy devices — just tap to connect as soon as you open the case.

  3. Galaxy Buds2

  • Active Noise Cancellation
  • Up to 5 Hours of Power with ANC On
  • Charging Case with 15 Additional Hours
  • 3 x Ambient Sound Modes
  • 3 Mics & VPU for Clear Hands-Free Calls
  • Curved Shape Helps Reduce Wind Noise
  • Seamless Auto Switch Between 3 Devices
  • Secure Fit with Intuitive Touch Controls


Headphone
Earpiece Design In-Ear (Intra-Aural)
Driver Type Dynamic
Number of Drivers 2, per Earpiece
Active Noise Cancellation Yes
Controls/Microphone Location Controls: Earpiece (Side Unspecified)
Microphone: Earpiece (Side Unspecified)
Full Remote OS Support Not Specified by Manufacturer

Microphone
Number of Mics 3
Noise Canceling Yes

Wireless Connectivity
Bluetooth Not Specified by Manufacturer
Multipoint Support Yes

Battery
Capacity (mAh) 61 mAh
Runtime 5 Hours (ANC)
7.5 Hours (BT)
Wireless Charging None
Charging Port Pins

Charging Case
Additional Runtime 15 Hours (ANC)
Capacity 472 mAh

Charging Interface

 

Samsung Galaxy Buds2 Pro

 


    • Enjoy a next-level listening experience that lets you feel every note like you’re there.
    • Tune in to what matters most with Intelligent Active Noise Cancellation that quiets even the loudest unwanted sounds.
    • Enjoy a personalized experience from every angle with 360-degree audio sound³ that’s enhanced just for you.
    • Galaxy Buds2 Pro fit more securely and comfortably than ever.

  • Brand Samsung
    Model Name Samsung Galaxy Buds2 Pro
    Colour Bora Purple
    Form Factor In Ear
    Connectivity Technology Wireless

    About this item

    • 24-bit Hi-Fi audio. The upgraded Samsung Seamless Codec encodes the full 24-bit audio and is decoded via Galaxy Buds2 Pro, maintaining that same 24-bit high-quality sound. (Samsung Galaxy device with One UI version 4.0 or higher required for 24-bit audio)
    • Intelligent ANC puts your playlist in focus. With 3 high SNR (Signal-to-Noise Ratio) microphones, Galaxy Buds2 Pro track and eliminate more outside sound — even soft sounds like wind. Switching to in-person conversations is easy with Voice Detect. Simply start talking and Voice Detect will turn off ANC and activate Ambient sound — allowing you to clearly hear the conversation without removing your Buds2 Pro
    • Comfort fit. We redesigned the earbuds to be 15% smaller than Buds Pro to fit snugly in your ear. Enjoy a comfortable fit, thanks to the ergonomically designed earbuds. Enhanced wind flow technology helps reduce ear canal pressure and minimizes noise — for comfort and clarity
    • 360 AUDIO - Hear it like you're there. With Intelligent 360 Audio, the sound feels more realistic.The 360 Audio algorithms with Direct multichannel (5.1ch / 7.1ch / Dolby Atmos) and Enhanced Dolby Head Tracking make every movement stay in sync — creating an immersive experience. 360 Audio can even pinpoint the direction of the sound as you move your head, giving you the spatial experience.
    • Get up to 5 hrs of continuous playtime with ANC on and up to 18 hrs in the cradle. Galaxy Buds2 Pro run on Bluetooth v5.3 and are IPX7 water resistant.

     

    Product information

    Technical Details


    Additional Information

USB 

 

Galaxy Buds3 


Image simulated. Available colours of Galaxy Buds3 Pro may vary by country or carrier. Galaxy Buds3 Pro supports Galaxy AI features such as interpreter and Live Translate when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI features may vary by device model. See samsung.com for details.

Galaxy AIis here

Galaxy AI is here for your all-new Galaxy Buds3 Pro

Redefine your listening experience. Hear each note in crystal-clear clarity, with 24-bit CODEC. Minimize distortion with our first-ever, dual amp on Galaxy Buds. Capture a high range of intricate details with enhanced 2-way speaker — featuring a planar tweeter, a first on Galaxy Buds. Take your listening experience to the next level with Galaxy AI-boosted Noise Control and real-time interpretation. See your Buds in a new light. 1 , 2 , 3 , 41

Iconic design with Blade Lights 4 , 5 , 9

A pair of silver coloured Galaxy Buds3 Pro earbuds in a closed case.


Lighting the all-new Galaxy Buds 1 , 4 , 5

Ergonomically designed for supreme sound

Experience our all-new design engineered for optimal sound. Our re-imagined Galaxy Buds3 Pro feature small, angled heads for a comfortable fit and to streamline your audio experience while accented Blade Lights let you to express yourself. Highlighting the blade design is a sleek case with a transparent cover and delicate curved shape, equipped with USB-C and wireless charging capabilities. 1 , 4 , 11 , 12

A pair of silver Galaxy Buds3 Pro appear in a closed case which opens up. Once open, the earbuds slide up with the Blade Lights on and hover over the open case.


Colour


Silver Case

Flawless control at your fingertips

Leave your phone in your pocket and conveniently control your earbuds by using simple gestures. Even with a swift swipe, rest assured your Galaxy Buds3 Pro stay securely in your ears. 1

SwipeSwipe up/down the Blade
to adjust the volume.
Pinch ControlPinch to play and pause,
or pinch and hold to launch
your favorite app.
Swipe Content

A finger swipes across the blade of a single, Galaxy Buds3 Pro earbud.


Redefining sound 1

Multiple particles form a streak of light and change into the Blade Light on Galaxy Buds3 Pro which is shown being worn

Clear-cut sound in each note

Immerse yourself in the elaborate details — from the deep rumble of the bass to the clear, crisp highs of the trebles — with enhanced 2-way speaker. Hear the vibrato of instruments with minimal distortion through our first-ever dual amp.

  • Wind Shield
  • Blade Lights
  • Swipe
  • Pinch Control

  • Dual Amplifier

    Powered by our first-ever, independently controlled woofer and tweeter, Galaxy Buds3 Pro diminishes interference between speakers — allowing you to experience a broader spectrum of sound and balance across various frequencies. 1 , 13

  • Enhanced 2-Way Speaker

    Discover an orchestra of sound — the full-bodied bass of the cello from the woofer to the subtle tremble of strings through a planar tweeter — coming together in harmony to evoke waves of emotion and unveil the minute details that would've gone unnoticed. 1 , 13

Stunning,
studio-like sound

Retain ultra high quality audio from the recording studio to your Galaxy Buds3 Pro. The Samsung Seamless Codec compresses and encodes up to 24bit/96kHz audio. Then, decodes on the Galaxy Buds3 Pro, maintaining the 24bit/96kHz, high-fidelity sound so you can hear the intricate details, just as it was intended. 1 , 14

16 bit / 44.1 kHz
24 bit / 96 kHzSamsung Seamless Codec

Galaxy AI  is herefor your all-new Buds 1 , 2 , 10 , 15 , 16 , 17

Galaxy AI adjusts sound to your fit

Delve into your personal soundscape with Galaxy AI-assisted Adaptive EQ/Adaptive ANC. Based on individual ear shape and wearing habits, our AI-boosted algorithm analyzes sound detected through the inner and outer mics in real-time. Then, Galaxy AI optimizes your listening experience by adjusting the sound to conform to your fit with pinpoint precision. 1 , 18

Adaptive Noise Control. Tune into what matters

Keep your Galaxy Buds3 Pro on and continue to engage with the world around you. Using Galaxy AI, Galaxy Buds3 Pro identifies and prevents unnecessary noise intuitively. Then, it optimizes your audio experience by re-adjusting the balance between ANC and Ambient mode to correspond to your surroundings. So you can listen to your favorite tunes, uninterrupted. 1 , 7 , 8 , 19

A Galaxy Buds3 Pro earbud in silver is on the middle of the page with large particles moving in a spiral formation toward the earbud. It continues to appear on the right of the earbud sans particles. The particles and spiral vanish, showing the single Galaxy Buds3 Pro earbud with 2 images on each side.


  • Noise

    With Adaptive Noise Control, eliminate unwanted external noise - such as traffic, and enjoy the right mix of ANC and Ambient sound, allowing you to focus on hearing what you want to hear.

  • Conversation

    Carry on a conversation and Voice Detect will switch the ANC and Ambient sound on/off accordingly — so you can hear loud and clear without needing to take off your Galaxy Buds3 Pro.

  • Alarm/Siren

    Listen to your playlist in peace with Siren Detect . Galaxy Buds3 Pro blocks off unnecessary external noise, except for alarms and sirens, to warn you to steer clear of harm’s way.

Break language barriers at the blink of an AI

With Galaxy AI, understand the world like never before. See the translation on your Samsung Galaxy smartphone, and simultaneously hear your conversation interpreted in real-time through your Galaxy Buds3 Pro. Discover what it means to be truly free of language barriers. 2 , 3 , 9 , 10 , 20 , 21 , 22

Listening modeConversation mode

Hola. todos La lección de hoy será sobre la inflación.

Hello. everyone Today’s lesson will be about inflation.

To access listening mode, simply pinch and hold your earbuds and your Galaxy Buds3 Pro will continue to interpret as the speaker is talking.
To access conversation mode, place the phone mic toward the speaker, short press your Galaxy Buds3 Pro and listen to your conversation translated in real-time.
Once the app is open, the Interpreter feature will start up with the mode last used.

Jump right in with TV 360 Audio

Dive into a spatial sound experience. 360 Audio is a feature that identifies the exact direction of the sound as you tilt your head, providing surround sound for a more vivid listening and viewing experience. 1 , 23 , 24

PC Auto Switch
keeps the synergy going

PC Auto Switch on Galaxy Buds3 Pro detects audio activity and transfers the connection to your favorite Samsung Galaxy devices, so you can work and play seamlessly. 9 , 25

From left to right is a Samsung Galaxy Book laptop, Galaxy Buds3 Pro and Z Fold6. A call from the Z Fold6 appears on the Samsung Galaxy Book laptop. After answering the call on Z Fold6, PC Auto Switch changes the Galaxy Buds3 Pro audio output from the laptop to the smartphone.

Share your sound with those around via Auracast

With Auracast broadcast technology, share your audio stream with an unlimited number of devices. Effortlessly transform your Samsung TV, Samsung Galaxy smartphone or tablet into a radio source to start engaging with others. 9 , 26 , 27 , 28 , 29

Convenient
control with
just a command

Control your audio settings without needing to touch your phone. Simply say a command, such as "next song" or "volume up" and let Galaxy Buds3 Pro do the rest. 9 , 20 , 30 , 31 , 32

Your personalized sound sanctuary

Mindfulness comes with daily practice. At the press of a button, teleport to a worry-free world of your own with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, improve your focus with white noise or relax with ASMR-related for a happier, healthier you. 9 , 20 , 33

Z Fold6 is open with a Galaxy Buds3 Pro earbud on the right and Samsung Health and Calm application icons on the bottom. In the back is an image of an office which changes to 5 images of nature once the Mindfulness application is open. From left to right are trees, a river, raindrops falling, palm trees and a bonfire.


Charged for action 1

*Wireless Charging Support

Constantly connected

Keep your music and audio flowing, whenever and wherever you’re going. 34 , 35 , 36 , 37 , 38

  • Play time

    Up to
    ANC Off
    7/30h
    Up to
    ANC On
    6/26h

  • Bluetooth

    V5.4

  • Water Resistance

    IP57

  • Weight

    Earbuds
    5.4g
    Case
    46.5g

Your next Buds are calling 38 , 39 , 40

  • Buds3 Pro

  • Buds3

  • Buds FE

Buds3 Pro
Buds3
Buds FE
Speaker
2 way speaker
Speaker
1 way speaker
Speaker
1 way speaker
Ultra High Quality Sound
(24bit/96kHz)
Yes
Ultra High Quality Sound
(24bit/96kHz)
Yes
Ultra High Quality Sound
(24bit/96kHz)
No
ANC
Yes
ANC
Yes
ANC
Yes
Adaptive Noise Control
Yes
Adaptive Noise Control
No
Adaptive Noise Control
No
C C
  1. Images simulated for illustrative purposes
  2. Interpreter requires Samsung account login. Availability of supported languages may vary. Languages require language pack download. Service availability may vary by language.
    Language availability may vary. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier.
  3. Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves.
    If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
  4. Blade Lights only available on Samsung Galaxy Buds3 Pro.
  5. Specific Blade Light modes can be configured under Settings.
  6. Audio quality up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above.
    Additional devices may be supported in the future.
  7. Adaptive Noise Control is off, Voice Detect is off and Siren Detect is off by default, and can be configured in the Galaxy Wearable app.
  8. The Adaptive Noise Control, Voice Detect and Siren Detect features are only available on Samsung Galaxy Buds3Pro.
  9. Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
  10. Galaxy AI features are supported on Galaxy Z Fold6 series, Galaxy Z Flip6,Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5 series, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 as of June 2024. Galaxy Buds3 Series support Galaxy AI features when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI may vary by device model. Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features. Samsung Account login required for certain AI features.
  11. Available colours may vary by country or carrier.
  12. In-box items include the Galaxy Buds3 Pro, a charging case, three sets of ear tips for the left and right ear (S, M(default), L), a USB cable and a quick start guide.
  13. Galaxy Buds3 Pro is the first Galaxy Buds with 2-Way Speaker featuring a planar tweeter and Dual Amp.
  14. Audio quality up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series ,Z Fold6 , Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above.
    Additional devices may be supported in the future.
  15. Samsung Account login may be required to use certain Samsung AI features.
  16. Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
  17. Galaxy AI features will be provided for free until the end of 2025 on supported Samsung Galaxy devices. Different terms may apply for AI features provided by third parties.
  18. ANC(Active Noise Canceling) is on by default.
  19. 'Default setting' refers to the original setting for the Galaxy Buds3 Pro when it was first released, simply with the power turned on.
  20. Devices sold separately.
  21. Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features.
  22. The default setting of the Pinch and Hold gesture is set to Noise Control. In order to change the Interpreter to Listening Mode, the settings must be configured on the Galaxy Wearable app
  23. 360 Audio is only available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 3.1 or later, and selected Samsung TV models. Supported Samsung TV models include: Neo QLED 8K (QN900D, QN800D), Neo QLED 4K (QN95D, QN90D, QN87D, QN85D) OLED (S95D, S90D, S85D), QLED (Q80D, Q70D). Support for 360 Audio and head tracking may vary depending on the application and content.
  24. Direct Multi-channel is available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 4.1.1 or later.
  25. Auto Switch only supported on the following models and later: smartphones and tablets running One UI 3.1; Galaxy Watch4 Series; and Galaxy Book PCs 2020. Devices must be logged in to the same Samsung account and have Bluetooth and Wi-Fi turned on. Earbuds must be paired with both your phone and other device at least once. Feature supported on Samsung TV models launched 2022 or later.
  26. Devices with Auracast Source ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 6.1.1 or later, and select TV models. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, Galaxy Z Flip6, Galaxy Z Fold6,Galaxy Z Flip5, Galaxy Z Fold5, S23+, S23 (except FE edition), S23 Ultra, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G and Tab S9 5G. Supported TV models include: 2024 NeoQLED 8K QND800, QND900, 2023 Neo QLED 8K and 2023 MICRO LED models.
  27. Devices with Auracast Assistant ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 5.1.1 or later. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, S23+, S23, S23 Ultra, Z Fold6, Z Flip6,Z Fold5, Z Flip5, Z Fold4, Z Flip4, A54 5G, A55 5G, M54 5G, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G, Tab S9 5G and Tab Active 5G.
  28. Connecting 2 or more devices to Auracast is limited to Samsung Galaxy devices.
  29. The quality of the Auracast audio stream may vary depending on the application, network connection and other factors.
  30. Voice Command is limited to fixed commands and is only available in Korean and English.
  31. Commands continue in the chosen language specified during setup or while in use and can be configured in the language settings.
  32. Additional language packs may be supported in the future.
  33. Some content may incur additional charges. Samsung Account log in is required for Samsung Health.
  34. With ANC on/off, earbuds and case provide up to 30 hours of play time on a full charge. Based on internal testing. Play time tested by pairing a pre-production Galaxy Buds3 Pro to a recently released Galaxy smartphone with default settings. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors. 'Play time' refers to when the Galaxy Buds3 Pro are connected to the phone, streaming music. Actual Play time may vary based on settings.
  35. IP57 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
  36. Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
  37. Provided charging case is to charge the Galaxy Buds3 Pro.
  38. The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
  39. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors.
  40. Actual Play time may vary based on settings.
  41. Galaxy Buds3 Series support Galaxy AI features when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI may vary by device model. Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features. Samsung Account login required for certain AI features.

Specifications

  • Bluetooth VersionBluetooth v5.4
 
  • Earbud Weight (g)5.4
 
  • Earbud Battery Capacity (mAh, Typical)53.0

 

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 63180606813

Discover Niche Categories That Outsell gear buds

Top-Converting Item to Boost Your Average Order

4.4 ★★★★★
Based on 15 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
C
Verified Purchase
Cjohn
Charlottesville, US
★★★★★ 5
Get this INSURANCE A MUST!!!
The best company top tier add it to your purchase !!!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on July 21, 2025
V
Verified Purchase
Virginia H.
Alexandria, US
★★★★★ 1
Worst Experience of my Life
My Epson printer had problems with it's software in early mid April, while trying to resolve the software glitch which I could not, I found that every picture I had scanned for some time had lines running through it and no cleaning process or other process that Epson had would get rid of it, and everything I had scanned for my project, was ruined. I sent the machine to Asurion following their instructions and explaining the issues. They sent it back to me after a month saying they had double checked and fixed everything, I spent some time setting it all back up, only to find that exactly the same two issues were still present and the machine was unusable. I sent in a second request, this time they sent it back to me a month later saying they couldn't find anything wrong with it. Hooked it up again, same problem. I complained numerous times asked for them to warranty the item; they would not unless I sent it back to them and they kept it and then they would give me a credit on my amazon account to buy a new one. I packed it up and drove to UPS a third time and mailed it back to them, after about three weeks they sent me a note that they had it and that they were sending it back to me as they couldn't find anything wrong. Three times I ha filled out their entire sheet with product, date of purchase, problems detailed, receipts, picture of the lines in the photos that it was making over all the scanned photos. Then after two weeks of back and forth they sent me a message telling me they couldn't warranty it until I filled all this information out again on line. Then they told me they couldn't read the tiny print off the receipt printed off the Amazon site, which I cannot change. I then blew up the receipts and circled everything and sent it back to them again...of course they already had now five copies of this same information, they had paid for postage three times to NY and back to fix it and they still aren't able to process a payment to me????? Finally I get a call from a gentleman telling me that I will have a credit to my Amazon Card in 72 hours. Great. Then he calls me back the next day and says the warranty team has decided they would not warranty the item and credit me but they will mail me a check in 7 to 10 days. After over four months of this I received a check...will it bounce? I don't know yet. My project that I was working on was for my mother's Celebration of Life, I could not do what I wanted to do for her, this caused me emotional pain, as well as the obvious frustration of four months of aggravation and complete and total ineptitude on their part.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on August 10, 2024
G
Verified Purchase
GUSTAVO Arriens
New York, US
★★★★★ 5
Simple and not Drama claim process.
’ve had Asurion coverage for a couple of years and never needed to use it until recently, when my pool salt cell (less than two years old) stopped working. I had purchased it with an Asurion protection plan, so I contacted them to start a claim. The process was simple and straightforward to follow. In the end, they honored the plan and covered the cost of my salt cell based on the value when I originally bought it. They issued me a gift card that I could use on Amazon for that amount. While prices have gone up and a new cell now costs about $200 more, it was still definitely worth having the coverage. Overall, I’m satisfied with how the claim was handled.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 8, 2026
L
Verified Purchase
lele
New York, US
★★★★★ 5
Love this protection plan
Quick and easy. My daughter's cracked her screen on her phone, as soon as it happened I went on the app, filed the claim. Ten minutes later I received the email with the shipping lable. The following day I dropped the phone off at ups and 4 hours later I received the digital gift card. Ive filed several claims since getting the protection plan and with four kids its definitelysomething im glad to have especially since i dont have to buy a protectionplan for each item now. I have filed claims for electric scooter the stoped working for no reason, my son's phone stopped charging, my oldest daughter cracked her phone screen, my son's video game controllers up and died and each time it was quick and easy and no fuss
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 13, 2026
M
Verified Purchase
Miguel Denyer
Natrona Heights, US
★★★★★ 1
Don't waste your money - these people will not help you
On March 9th 2024, I purchased a MCombo Lift Chair costing $785. On the same day, through the same Amazon account (my PERSONAL account since I also have a business account), I purchased an Asurion Complete Protect policy at the cost of $16.99 per month plus taxes. About one month ago, a problem arose with the chair that required me to make a claim using the "Complete Protect" policy that I had purchased for that very item. The claim was initiated on January 1st, 2025 - On January 3rd, I received an email asking me for photographs showing the damage for which I was making a claim. I sent those photographs via email to the address provided on January 6th. On January 27th, having not received ANY response from Asurion, I contacted them via phone and was told that my purchase had been made with a business account, that it was being used for business purposes, and was therefore not covered. I assured the Asurion Representative that it was most certainly not a business use, and that the chair that I was claiming for had been purchased because I had extensive shoulder surgery done that made it impossible to get in and out of bed. After speaking (unsuccessfully) with the Asurion Rep, I then contacted Amazon Customer Service. I spoke with an Amazon Customer Service Representative on the phone who confirmed that I had in fact used my personal account to purchase the chair and the Asurion Complete Protect policy. That representative went on to send a message to Asurion on my behalf confirming that the purchase was for personal use and not business use. Asurion responded, asking me to call them with the order number for the Asurion purchase. The number I gave was the exact same order number on my order history, however, the Asurion Rep could not find it. I was finally able to discover that the order number in Asurion's system was entirely different and isn't even in the same format as an Amazon order number. Upon the Asurion representative finding my plan, she informed me that the chair was listed as being purchased for business use (despite Amazon confirming that it was NOT) but that I should give them "a couple of business days" to resolve the issue. Five business days later, still no response and so I called them again (Yesterday - February 1st 2025)... Lo and behold, I got the same crap yet again... the purchase was listed as business use and was therefore being denied, but she promised to remove the business use commentary and put the claim through again. Today, February 2nd, I called Amazon yet again to escalate and had to call THREE times because the first two calls resulted in me finally being connected to an Asurion representative (two different reps) and each time, the Asurion representative hung up the phone as soon as my name was mentioned. It has become clear to me that the Asurion "Complete Protect" policy is a SCAM - they will NOT take care of your issue, regardless of how long you've been paying. I have been paying every month since March 9th last year - so they've received over $170 from me thus far, with zero other claims, and if I am able to cancel right now, I will only receive $16.99 back. All I want, is the chair that I purchased the policy for coverage of, to be repaired or replaced. Asurion are NOT helping, and are actively avoiding contact. At this point, I am considering legal action against Asurion for fraud - perhaps even a Class Action. I'll wait and see if my issue gets resolved within the next 10 days or so.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on February 2, 2025

recommand products

Go With Me Villa Portable Tent / Playard, Canyon Rose
27.85
TOWER M Camping Tent
24.62
4 Person Camping Tent Waterproof UV Protection Fiberglass
25.86
Pickle & Polly Pet Tent
28.72
Cape 5.2 4-Person Square Pop-Up Camping Tent
28.22